Refund Policy
At Optidata US International LLC, we strive to ensure customer satisfaction with our Optiwork services. If you are not fully satisfied with your purchase, you may request a refund under the terms outlined below.
1. Eligibility for Refund
Refunds are available within 14 days of the original purchase date, in line with Paddle's Buyer Terms. Requests made after this period may not be eligible for a refund.
2. Request Procedure
To request a refund, please contact our support team at adm@optidata.com with your order details and reason for the request. Refunds will be processed via the original payment method used through Paddle.
3. Exceptions
Refunds are not available in cases where the service has been used extensively, abused, or violated under the Terms of Service.
4. Contact
For questions about this policy, please reach us at: